Today we will look at a new online casino for the UK market - Captain Spins. Official website of the casino – captainspins.com. Until registration the interface is only in English, although the site has versions in all the most popular languages. The visual design is quite simple, without any animation and without complex graphics.
After opening the online casino site, the commercially incorrect content of the main page is immediately evident. 80% of the space is occupied by a single banner with information about the new customers bonus. The banner does not change. It's as if the casino has nothing else to offer the visitor, but in fact it's not true.
|Captain Spins Bonus Rating|
|First deposit bonus||100% match deposit bonus |
up to £300 + 50 bonus spins
|Second deposit bonus||100% match deposit bonus |
up to £300 + 60 bonus spins
|Third deposit bonus||100% match deposit bonus |
up to £300 + 70 bonus spins
|Fourth deposit bonus||100% match deposit bonus |
up to £300 + 80 bonus spins
|Bonus calendar||Different bonus depending on the day of the week|
There is a compact section below for getting acquainted with the games. There are only six shortcuts for slot machine screensavers. More can be seen only after registration. You can't play in demo mode without registration. Then there are three screens describing the main promotions and game account management features. This is followed by frustrating information, duplicated in different places. Only nine game manufacturer logos are shown, but they are shown twice. In fact, there are 77 providers!
Next, a giant article is posted. The text on six pages is rather dull. Immediately in the second paragraph it is stated: "Captain Spin has partnership with some of the most legendary software vendors." The keyword is "some". Next we find another pearl: "we are new to the market." This is confirmed by the fact that the current rules are dated 2018.
However, you can find some useful information here
There is a VIP program and daily missions for players are also present. It is stated that you can download the casino app for Android or iOS. However, the download button was not found anywhere on the website, even after registration. Full list of payment methods is as follows: MasterCard, Visa, PayPal, Paysafecard, In-terac, Skrill, Neteller, Sofort, Giropay, Trustly.
Captain Spins is regulated by the strictest authorities: UKGC (UK) and MGA (Malta). The casino is subject to audits by the most reliable auditor – eCogra. Despite the discouraging first impression, there is something that will make players return to Captain Spins again and again. At the very bottom of the site there is a "Game RTP" section. It contains a list of 3000 video slots with a return to player rate indicated for every single one. The data is 100% reliable: eCogra will not allow false information to be published.
Quick registration is not an option here. Get ready to fill out a multi-page form. When registering, you have to specify: first name, last name, gender, date of birth, country. Then on page 2: e-mail, phone number, full address with postal code. On page 3 you have to: specify your user name, password, select the currency and language of the casino interface. The confirmation code will be sent to your e-mail immediately. You are not required to confirm the phone number.
Currencies that are available include: CAD, EUR, GBP, NOK, NZD, SEK. By default, GBP is suggested. The minimum Deposit is 10 GBP / EUR without taxes and fees. It is clearly stated: «no fees». Available languages: English, German, French, Spanish, Finnish, Norwegian. Other countries whose residents are allowed to play: Ukraine, Belarus, Kazakhstan, Azerbaijan, Armenia, Georgia, Moldova, all Central Asian republics, China.
Prohibited countries (not present in the list when registering): Russia, all Baltic States, all of Eastern Europe, France, Spain, Portugal, Italy, Sweden, and Israel.
After registration, the next page will open. There will be an offer on it: "Claim your bonus." After clicking the Claim button, nothing happens. And there are no bonus offers in your personal account. When contacting the support service, it became clear:
Bonuses and loyalty program are for citizens of the United Kingdom only. The reward and compensation system itself is quite generous. There are four consecutive bonuses of 100% of the deposit, each coming with several dozen free spins as well. Wager for bonuses and winnings from free spins– x35. In addition to bonuses, there are many interesting things. But it doesn't make sense to tell more: promotions are constantly changed and updated.
There are 77 software manufacturers present. Only Videoslots and a group of casinos affiliated with 1xBet offer more choice. However, half of them are unknown to most players. To make it clear whether to play Captain Spins or not, it is easier to say who is not represented. Fans of sophisticated gameplay are not lucky: three Swedish providers are missing (Yggdrasil, Thunderkick, ELK). Although one swede is present - Netent.
Of the top 5 vendors that are in demand, three are absent: Yggdrasil, Playtech and Green Tube (Novomatic online brand).
Of the other popular ones the following are not represented:
Filter by provider is not convenient: you have to scroll through the entire list. When you select a manufacturer, not all his games are displayed. For example, when filtering on Netent, only 20 machines were shown. And only nine were shown for Quickspin.
Exact figures for Captain Spins game library as of mid-February 2020:
It is amusing that Captain Spins has only one roulette in its normal room. But this is not even the main thing. In an ordinary hall there is no blackjack, video poker, keno or bingo!
To top it all off, the search for games is inconvenient: you need to type in the full name of the slot. Automatic suggestions by the first letters is not implemented.
There are few positive moments:
— The casino is reliable, as it has a Maltese license and is verified by eCogra.
— Support responds quickly.
The rest is just cons:
— Permanent bonuses are not available for non-UK residents.
— Many popular providers are not provided.
— Limited selection of board games.
— Limited language options.
— No USD deposit possible.
|Number of Games||1500+|
|Currencies||CAD / EUR / GBP / NOK / NZD / SEK|
|Licences||Malta / GB Commission|
|Language||EN / DE / SU / FR / NO / ES|