This review describes the new online casino - Casino Joy. How they write about themselves on the main page: "Casino Joy is brand-new". The current rules are dated June 13, 2019. And this is the first version of the rules. Overall, Casino Joy makes a favorable impression. However, there are about a dozen features, and even some inconveniences. The review will help Doc.Casino users to make a decision whether to deal with a new participant in the gambling industry?
|Casino Joy Bonus Rating|
|First deposit bonus||100% match deposit bonus |
up to £200 + 200 Free Spins in Starburst
|Second deposit bonus||+50% match deposit bonus |
up to £200 | Bonus code WJOY2
|Third deposit bonus||+25% match deposit bonus |
up to £300 | Bonus code WJOY3
|Fourth deposit bonus||+25% match deposit bonus |
up to £ 300 | Bonus code WJOY4
Under the standard banner area there are shortcuts for launching slot machines. You can play any game in demo mode without registration. A filter by manufacturer is immediately available.
Casino Joy have tried to provide maximum information to the site visitors. The idea is clear – honestly disclose all the terms and conditions before registration. But the implementation of the idea is not very successful. The main drawback is that there is no chat with the support service. It will only be available after registration. Secondly, the casino managed to make up the terms and conditions that are 40(!) pages long. And this is not counting the rules of bonuses and promotions.
The terms and conditions are available via the link at the bottom of the site. Several important features of the casino were found in the document.
Prohibited countries: USA, Australia;
Western Europe: France, Spain, Italy, Portugal, Denmark, Belgium, Greece;
Eastern Europe: Hungary, Romania, Slovenia, Ukraine;
Other countries: Iran, Israel, Turkey.
Other countries are allowed. Even Saudi Arabia and China.
At the bottom of the main page there is a complete list of 19 payment methods. For some reason, you can not find it in your personal account after registration (only some deposit methods will be shown). The list is as follows: VISA, Mastercard, Maestro, Neteller, Skrill, Trustly, Sofort, Giropay, Paysafecard, Boku, Euteller, ecoPayz, Interac, Debit, Instadebit, EasyEFT, Jeton, PayPal, ECObanq.
The rest of the information is taken directly from the "Terms and conditions":
The minimum deposit is $10.
The maximum amount allowed per transaction is $5,000.
You can withdraw a maximum amount of $22,000 per month and no more than $5,500 per week. VIP players may be eligible for higher withdrawal levels.
The withdrawal of any funds, including winnings, is proportional to the deposit methods. This means that if you make a large deposit from a Bank card, and the minimum one from an e-wallet, you cannot withdraw the entire deposit to your e-wallet.
When paying out, the casino deducts a 10% fee from funds not entered into the game.
Withdrawal fee for any method – 2%, minimum $ 1. Plus flat $10 for withdrawal to a dank account.
Withdrawal speed: cards 1-3 days, e-wallets and online bank transfer (if available for the country) – instantly.
Registration was performed by a British citizen. Below is a description of what happened. The Sign Up button in the upper-right corner of the main page opens the first page of the registration form. So far, everything is simple. We need to specify: user name, password, and e-mail address.
On the second page: first name, last name, gender, date of birth, address, phone number, bonus selection and currency selection.
Possible deposit and bet currencies: GBP, EUR, USD, CAD, NZD, yuan, currencies of all Eastern European countries except the hryvnia and the belarusian ruble, currencies of almost all Latin American countries.
When choosing a bonus, you need to specify the country from the drop-down menu. It is not possible to refuse the bonus during registration.
You must select the city from the list before entering the address. It will open the menu for selection the area of the city and the street. If you try to enter the address manually, it is reset. You will not be able to continue registration. This procedure is for British players. If you specify a different country in the "bonus selection" field, you can enter the address using the keyboard.
Finally, you need to activate the "I am happy to receive marketing messages" checkbox (literally). It is strange that there are no checkboxes on agreeing to the rules and confirming the age over 18.
After completing the second registration page, a legal notification will appear: "Players' funds are stored in special accounts that are separated from the company's business accounts. These funds are not insured or protected by a warranty, and in the event of insolvency, they are not protected either."
There will be no requests for phone or e-mail confirmation. A fourth screen will appear with this information: "The account was successfully registered. To confirm your identity, please send: 1. A government-issued ID with photo that clearly shows your name and age; 2. Proof of address - a clear copy of a recent utility bill, no older than 3 months. If you have any questions about sending the paperwork, please contact the support service by e-mail".
If you enter any country other than the UK in the "bonus selection" field, the deposit form opens immediately.
You can't select the interface language either during registration or after. Only English is available.
Providers represented in Casino Joy: Netent, Microgaming, Quickspin, Yggdrasil, PlaynGO, Big Time Gaming, SkyWind, Red Tiger, Push Gaming, iSoftBet, Gamomat, Evolution Gaming. There are twelve software manufacturers in total. However, the total number of games is substantial – more than 1500. This is achieved due to the fact that the top 4 providers are represented by their full range.
136 Netent slots (this does not include table games and live dealer games);
Yggdrasil - 67 out of 74 games ever released;
Microgaming – 598 games out of 700.
Everything else, except for slot machines, is located in the Casino Games tab. There are about 140 games (blackjack, baccarat, video poker, bingo, keno, scratch cards). There are about 100 games in the Live Casino tab.
There are two types of bonuses for new players, two types of "reloads" (bonuses for subsequent deposits) and a VIP program.
1. Bonus package for new players:
1st bonus – 100% up to $ 200 + 200 free spins on Starburst with a 20 cent bet;
2nd – 50% up to $200 without free spins, bonus code WJOY2;
3rd – 25% up to $300, bonus code WJOY3;
4th – 25% up to $300, bonus code WJOY4.
Codes are entered when making a deposit. You can cancel the bonus package by contacting the support service.
2. An alternative to the bonus package is a bonus for playing "live" games.
100% of the Deposit up to 100 USD. The bet limit is 30 USD. Wagers coefficients: Live Roulette – 10%, Live Blackjack - 5%, Dream Catcher - 10%, all other games (Baccarat, Poker, etc.) - 0%.
3. Bonus-surprise on Tuesdays. The minimum deposit is $50. Possible rewards: bonuses, free spins, and scratch cards.
4. An alternative to the surprise bonus is a 25% deposit bonus on Tuesdays up to $100.
5. The VIP program includes: monthly lottery, personal bonuses and promotions, gifts for birthdays and holidays, increased withdrawal limits, accelerated withdrawal without fees.
The desired bonus is selected when making a deposit. All bonuses and VIP programs are available to players from all permitted countries. The wagering period for all bonuses is 14 days. For bonuses and winnings from free spins, there is a requirement for the amount of bets (wager) - x40. Deposits made with Neteller and Skrill are not eligible for bonuses. The following wager coefficients are set for regular games (not LIVE ones): slot machines - 100%, classic slots – 75%, all table games - 10%; blackjack - 5%.
Casino Joy has two licenses: by the Malta Gaming Authority (MGA) and the UK Gambling Commission. The institution does not cooperate with independent auditors and testers, such as eCogra or iTechLabs.
Casino Joy is rated 8 on a 10-point scale. The casino has a good bonus program and a large number of games. Casino Joy faithfully discloses all terms and conditions to the players.
The main difficulty to overcome is the identity verification procedure. Even our ID's photo is not enough. Residents of the UK, and possibly of some other countries, will not be able to make a deposit without verification.
|Number of Games||1100+|
|Currencies||USD / CAD / EUR / GBP / NOK / NZD / SEK / GBP|